We are undertaking a complex technology implementation and need help managing it.

Technology implementations are getting more complex by the day: more tool combinations, more vendors, and more organizational stakeholders. We provide implementation management services that include managing vendors; bridging communications between organizations and tech development teams; testing and reporting issues or bugs; and troubleshooting issues so that projects are delivered as planned.

Consulting Lab » Implementation & Project Management

Our organization needs a multi-lingual web site that supports complex characters like Chinese and Arabic.

Multi-lingual web sites require coordination of multiple intricate technologies and processes. On the technology side there are encoding and decoding at different levels - encoding at the web application front-end and database back-end; decoding from the database to the front-end web page; etc. On the process side, there are many questions that need to be answered. For instance, how the translation process will work (is it one-to-one relationship?), how web visitors will find the other language versions (a link on the page or is it a separate web site?), what happens when they search for something (does the application search through all language versions?), etc. We help negotiate these intricacies, select the right technology tools, and implement a multi-lingual site that works for the organization and the web site visitors.

Consulting Lab » Implementation & Project Management

We have already selected a content management system for our web site. Now we need to implement it.

We can implement practically any content management system (CMS). We have a robust partner network that will do the installation and implementation. The project will be executed by AI, so you have a single point of contact and won’t have to deal with multiple vendor contacts.

Consulting Lab » Implementation & Project Management

We have multiple tools and solutions that power our many online activities. We need assistance in integrating them all together.

Today’s web sites are a conglomeration of multiple online tools and solutions. We provide two types of integration services to organizations – user experience integration and data integration. User experience integration involves “skinning” an external site (ex. advocacy tool) so that it looks similar to your web site, thus making the user experience seamless when they move from tool to tool. Data integration services help your organization move data (contact information, email address, etc) manually or automatically from one tool to another (ex. moving email addresses from your online store to your email tool). This helps the organization stay consistent in communication and messaging while also respecting user’s preferences (ex. do not want to be emailed, etc).

Consulting Lab » Implementation & Project Management

We are looking to upgrade our web site, find new online tools, and implement all of them.

A basic web site is a collection of multiple tools – a content management system that manages content; a search tool that lets visitors search; an email tool that collects email addresses and sends out newsletters; a web site statistics tool that tracks and analyzes web site usage. This list can grow if your site has other needs like blogging, podcasting, streaming media, etc. We can help you find all the right tools and implement them.

Consulting Lab » Implementation & Project Management

We need to redesign our web site with a completely new look and identity.

Web site redesign usually involves many moving parts (and parties). For instance, you need to find a web designer who will design your web site for you. After they handover the raw design file, you need to find an interface engineer (IE) who will cut it into HTML. Then comes the process of migrating the HTML code into your existing web site. That may require a software engineer (SE). We can do all of the above. Or, if you already have a favorite designer, we can work with them to get a design and serve as your IE & SE for the implementation.

Consulting Lab » Implementation & Project Management